T-Mobile is keeping a popular old feature unchanged following customer outcry

T-Mobile is keeping a popular old feature unchanged following customer outcry

T-Mobile is keeping a popular old feature unchanged following customer outcry 1 Well, here's something you don't hear every day. US carriers can actually listen to the desires of their subscribers (from time to time) and change their plans accordingly. At least one carrier, that is, which has never been as inflexible as its industry rivals anyway. That was in fact the reason why many T-Mobile customers felt absolutely betrayed back in April by the "Un-carrier's" decision to forcefully migrate everyone from the JUMP! 1.0 program to version 2.0 come October. While that may have sounded like a trivial change set to impact a fairly unimportant number of users, Reddit, Twitter, and other such online communication channels were immediately flooded by negative reactions. At the very least, T-Mo's image as …
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