Secret report obtained by the ABC reveals reasons behind huge backlog of 37,000 veteran requests for compensation

Secret report obtained by the ABC reveals reasons behind huge backlog of 37,000 veteran requests for compensation

Secret report obtained by the ABC reveals reasons behind huge backlog of 37,000 veteran requests for compensation/ By Sally Sara and Samantha Donovan The Department of Veterans' Affairs (DVA) kept secret a damning report on its own staff shortages and delays in processing compensation. Key points: - A McKinsey report analysed why DVA was taking so long to process the compensation claims of veterans and serving defence personnel - The Department of Veterans Affairs refused to make the report on its processes public - The Albanese government has committed to clearing the claims backlog and will employ another 500 staff The report is now public and it shows there's a backlog of about 37,000 applications. The new Minister for Veterans Affairs Matt Keogh is promising to speed up the processing …
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