Mobile phone and broadband firms including O2 and EE 'used 2014 loophole to ramp up contract prices'

Mobile phone and broadband firms including O2 and EE 'used 2014 loophole to ramp up contract prices'

Mobile phone and broadband firms including O2 and EE 'used a 2014 loophole to ramp up contract prices' to almost double the rate of inflation as millions of Brits face a cost-of-living squeeze - Mobile phone & broadband providers have used gap in the rules to push up bills - Customers can leave contract without penalty if they suffer 'material detriment' - The phrase was widely understood to refer to any sort of price increases - An apparent oversight meant it was never properly defined in the revised rules Mobile phone and broadband firms have been accused of using a loophole to ramp up prices by almost double the rate of inflation. An investigation by The Mail on Sunday has found providers have used a gap in the rules to …
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