Family in Ibiza holiday hell after being forced to pay £2k for quarantine hotel

Family in Ibiza holiday hell after being forced to pay £2k for quarantine hotel

A family on holiday in Ibiza say their trip has turned into a nightmare after they contracted Covid-19. Matthew and Vicky Groves, from Glossop, travelled to the Sirenis Seaview Village on the Spanish island with their two young sons for a long-awaited family holiday on July 7. Shortly after arriving at the four-star resort, they raised concerns with their holiday provider TUI about the conditions at the hotel. Read more:Greater Manchester's latest Covid infection rates The couple claimed the hotel was 'filthy' and that thermometers used to check guests' temperature were broken. A spokesperson for TUI denied these claims and said that 'strict covid protocols' are in place at the hotel, and that all hotel staff are being regularly tested. Matthew, 37, says he made repeated requests to the travel operator to move to another hotel, after complaining that the resort was 'dirty' and described the food as 'awful.' He claims they were told by TUI that this wouldn't be possible. On July 16 the family travelled into the town centre to get their Covid tests, in order to be …
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