Universal Credit: DWP ‘considering’ budgeting changes in light of advance payment problems | Personal Finance | Finance
In October 2020, the committee produced a report on the wait for initial payments and within this they focused on advance payments.
They made the following request of DWP: “We recommend that Advances should be renamed ‘new claim loans’, so that it is clear to claimants that they will need to be repaid.
“Before a new claim loan is granted in full, the Department should provide personalised budgeting support—when possible, with a face-to-face option—with a full assessment of the claimant’s financial situation and the impact that future repayments of the loan will have on their household finances.
“We recognise that, …
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