The Rise of "Experiential Employment" and How Employers Must Adjust
As employers recall their workers to the office in the coming weeks and months, expect fireworks.
Not fireworks to celebrate employees or the end of COVID, but rather a wave of people quitting after the shock of re-integration into a physical workspace and the vice grip of "command-and-control" leadership.
Things won't magically go back to "normal." Because "normal" was really normalized burnout, micro-management, lack of diversity and inclusion, lack of learning and development and, frankly, lack of meaningful care for employees.
In the HR world, we talk incessantly about employee experience, remote nurturing and upskilling/re-skilling. But aside from coaching conversations with clients, where I always bring it up myself, I've rarely ever heard anyone mention employee experience from the employee's perspective.
That brings us to an important inflection point for employee awareness. Over the last 15 months or so, hundreds of millions of employees around the world have had hundreds of days to reflect from home on whether their work is serving their human needs when it comes to career progression, skill mastery, learning and development, financial and family goals, …
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