Insurer urges flood-stricken farmers to access mental health support
He urged affected customers to make use of Vero’s Mental Health Navigator, which comes with all Vero rural policies and offers remote mental health consultations.
“We know that for our rural customers, this is their livelihood and that causes a lot of uncertainty and stress,” he said.
“We included Best Doctors as a rural benefit to our customers about five years ago, and that was introduced as an additional benefit without any extra costs to them.”
“Because of the remoteness of people in rural areas, it’s more difficult for them to get into town to see specialists,” he explained.
“The benefit was initially for medical issues, but we added in the Mental Health Navigator as an additional benefit around three years ago. This has been really well received with the normal stressors that farmers face such as droughts, financial pressures and remoteness.”
To access the benefit, Vero customers can ring an 0800 number and get connected with a mental health nurse by a phone or video call, and the process ultimately offers a diagnosis and suggestions for treatment.
Brophy noted …
More on: www.insurancebusinessmag.com