FAIR Health adds new tools to support consumers as they navigate the healthcare system

FAIR Health adds new tools to support consumers as they navigate the healthcare system

The national, independent nonprofit FAIR Health is unveiling three new enhancements to its platform of online resources to support consumers as they navigate the healthcare system. FAIR Health has added a shoppable services tool to its free, award-winning website, fairhealthconsumer.org; created a free website for providers about shared decision making to complement the consumer resources on that subject at FAIR Health Consumer; and launched a free mobile app, FH Consumer Classroom, to deliver health insurance education to consumers in a user-friendly, consolidated format. Shoppable services are nonurgent healthcare services that a patient can schedule in advance, such as cataract surgery, colonoscopies and CT scans. Beginning in 2021, federal regulation requires hospitals to list their prices for 300 shoppable services. While patients can go from hospital to hospital looking for these price lists, formats may differ, making comparisons difficult. FAIR Health Consumer's shoppable services tool takes a different approach. It allows consumers to browse through more than 300 shoppable services or search for a specific service, then get an estimate of the average cost of that service in the consumer's geographic …
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