Big W’s price hike infuriates shoppers

Big W’s price hike infuriates shoppers

Big W’s infuriates shoppers after tripling layby free in June Angry customers have blasted Big W over a significant layby price hike, being caught unawares by the massive hike during their last shop. Angry shoppers have blasted BIG W over a significant layby price hike, which the company has blamed on the pandemic. The retail giant previously charged customers a $5 non-refundable service fee for lay-bys but tripled that rate to $15 in June. Lay-by cancellation fees were also increased from $12 to $20. Frustrated customers went to the company’s Facebook page to slam the business over the price rise after being caught unawares during their last shop. “Rather than make your staff tell every customer that there was an increase to $15.00 for lay-by fees, maybe you could put …
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